How to Order Your Custom Hand-Painted Gift
Ordering your custom hand-painted gift is always fun, smooth and enjoyable at Wise Market!
Whether you’re looking to celebrate a special event, show off your school spirit, or create a meaningful keepsake, we have you covered.
Step 1: Choose Your Product
Start by selecting the product of gift you want customized, as found in the Shop.
Not sure where to start? Browse All Products or the Gallery for inspiration and more information on our offerings.
Custom Orders and Special Requests
Do you have a unique idea or a custom request that doesn’t quite fit into the standard categories?
We’re always excited to take on new challenges! We’ll work with you to bring your vision to life, no matter how unique it may be.
Step 2: Fill Out the Order Form
Fill out the order form. This form adjusts to your selection, ensuring we gather all the details necessary to create your custom piece.
General Information: Your name, phone number, and the date by which you need the product.
Product-Specific Details: Depending on the product, you’ll be asked for additional information, such as:
Sporting Equipment: Type of ball, player’s name, jersey number, position, team logo, and any accolades or scripture.
Bibles: Bible version, occasion, colors, and inscriptions for the cover, spine, and back.
Canvases: Size, name, school, graduation year, and design elements like state shape, mascot, and school chant.
Banners: Size, orientation (horizontal or vertical), occasion, colors, and wording.
Cheer Box Boards: Name, graduation year, design elements, and whether you’ll be providing the board.
Step 3: Design Collaboration
After submitting your form, we’ll create 2-3 digital design concepts based on the information you’ve provided or message you for clarification.
Here’s how we’ll work together to perfect your custom gift:
Review and Feedback: We’ll text or email you the initial design concepts, and you’ll have the opportunity to review them and provide feedback. Whether it’s a color change, a different font, or a new element altogether, anything can be adjusted to fit your vision.
Proofing Process: Once we’ve incorporated your feedback, we’ll finalize the design and send you a proof for approval. We won’t start painting until you’re completely satisfied.
Now the real magic begins!
Here’s what you can expect during the creation phase:
Craftsmanship: Every piece is hand-painted with the utmost care and attention to detail. We use high-quality, fade-resistant paints to ensure your custom creation looks vibrant and lasts for years.
Progress Updates: If you’d like, we can send you progress pictures along the way to keep you involved in the process. This ensures that we’re aligned every step of the way and helps build your excitement for the final product!
Final Approval: Before we ship your product, we’ll send you a final image of the completed piece to make sure it meets your expectations.
Step 4: Hand-Painting and Creation
Step 5: Shipping and Delivery
Once your custom piece is complete, we’ll carefully package it to ensure it arrives safely at your door.
Here’s what you can expect:
Packaging: Banners are rolled up and shipped in protective cardboard tubes, while sports balls, Bibles, canvases, cheer box boards and other products are securely and appropriately wrapped and boxed to prevent damage during transit.
Shipping Times: Standard shipping is included in the price, and we’ll provide tracking information once your order has shipped. If you need your product sooner, expedited shipping options are available upon request.